Premium Banking Officer

Bank Al Habib Limited

Posted Apr 22, 2024 4268 views Report Job

Handling and resolving customer queries and complaints over the phone.
Providing customers with information on various banking products and services.
Adhering to information security and quality process norms.
Complying with banking rules and regulations.
Resolving conflicts and managing customer expectations.
Taking ownership of each customer's call while prioritising their needs
Approaching customer's queries logically to provide the best possible solution
Documenting and recordings customer's activities
Guiding customers through banking applications and the internet
Exceeding sales goals established by management

Skills

Communication Skills Customer Services Phone Banking Skills Verbal Communicator

Job Details

Industry:

Banking/Financial Services

Functional Area:

Accounts, Finance & Financial Services

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Department:

Phone Banking

Job Location:

I.I Chundrigar Road, Karachi, Pakistan

Gender:

No Preference

Minimum Education:

Masters

Career Level:

Entry Level

Experience:

Fresh - 2 Years

Apply Before:

May 13, 2024

Posting Date:

Apr 22, 2024

Bank Al Habib Limited

Banking/Financial Services · 1001-1500 employees - Karachi

Bank AL Habib was incorporated as a Public Limited Company in October 1991 and started banking operations in January 1992. DAWOOD HABIB GROUP, the sponsors of Bank AL Habib Limited have a very long track record of banking which dates back to 1920s. They were among the founder members of Habib Bank Limited. Under the privatization policy pursued by the government in 1991, DAWOOD HABIB GROUP were the first to be granted permission to set up a commercial bank. The Bank foresees itself to be amongst the leading Private Sector Banks contributing to the economic growth of the country and governed by prudent policies within a conservative framework that have been the hallmark of the Habib’s banking tradition. Chairman of the Board is Mr. Ali Raza D. Habib, who took over the position in May 2000, after the death of Mr. Hamid D. Habib, the founder Chairman. Mr. Hamid D. Habib, who was the grandson of the founder of Habib Group, and was a Director in Habib Bank Limited since 1954 and its Chairman from 1971 till nationalization. The Chief Executive is Mr. Abbas D. Habib, who took over the position in 1994, after the demise of Mr. Rashid D. Habib, the first Chief Executive of the Bank. Mr. Rashid D. Habib was the Managing Director of Habib Bank Limited from 1953 till its nationalization. The Bank has been rated as "AA+" for long-term rating and "A1 +" for short-term rating by the Pakistan Credit Rating Agency (Private) Limited (PACRA).