• Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Communicate with personal/customer service team sales targets and call-handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure
  • Keep records of customer interactions, process customer needs and do disciplined follow ups
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Details

Industry:
Functional Area:
Total Positions:
30 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 35 Years
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Experience:
Fresh - 3 Years
Apply Before:
Dec 01, 2024
Posting Date:
Oct 30, 2024

Back Office Solutions

Call Center · 51-100 employees - Islamabad, Rawalpindi

We offer high-quality services to help our clients achieve their business goals and reach their target audience in the most effective manner. We value our ability to work closely with our clients, understand their business objectives, offer time-flexibility and direct quality control We have the right combination of experience, cutting-edge technology, robust infrastructure and skilled manpower to efficiently manage your marketing requirements. Our clients benefit hugely by selecting all or some of these services provided. 1. Appointment Setting 2. Market Research 3. Lead Generation 4. Service or Product Promotion

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