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You will play a critical role in maintaining the accuracy and authenticity of customer information. You will work directly with clients to verify and validate essential details, ensuring the integrity of our services. This is a results-oriented role, ideal for individuals who are detail-focused and thrive in a customer-centered environment.
Key Responsibilities
- Conduct verification calls to confirm client details and data accuracy.
- Verify and validate customer information, ensuring compliance with company standards.
- Maintain accurate records of all verifications and interactions in the CRM.
- Follow up on pending verifications and resolve any inconsistencies.
- Collaborate with the team to identify areas for process improvement.
- Meet or exceed verification targets to contribute to team success.
Qualifications
- Experience: Minimum 6 months in customer service, verification, or a similar role.
- Skills: Strong communication, attention to detail, and data accuracy.
- Mindset: Self-driven, with the ability to work independently and meet goals.
- Proficiency in CRM software or similar platforms is a plus.
What We Offer
- Competitive salary with performance-based incentives.
- Supportive team environment and career development opportunities.
- Recognition and reward for high performance.
Pay: Rs45,000.00 - Rs75,000.00 per month
Skills
Job Details
AXXON BPO was established in 2011 envisioning the need in the market for an outsourcing and business solution company. The company that focuses on offering professionally managed quality services. We pride ourselves on three core principles – ethics, focus and service. With AXXON BPO in depth know-how of working with clients from multiple industries, they provide a wide variety of services which can help any company of any size minimize their costs and increase their revenue. All the way through this time, it has mastered the art of technology, software, consultancy and outsourcing has achieved business ethic, which has provided it with a sole position in the world of online business. AXXON BPO has employees that have been with the company since inception. This is largely due to a well-defined promotion track, which motivates employees to do their best in order to grow. Our employees are motivated by knowing they have a long career path at AXXON BPO. Every employee we have is extremely talented and skillful regardless of the fact which ever vertical they are dealing with, due to the phenomenal coaching and outstanding mentoring by the management. AXXON BPO is looking to be a worldwide preferred IT company that provides precise and perfect Telemarketing, Telecommunications, Outsourcing, Software ,Web/App Development and Accounting Services continuously adding value to all the stakeholders through innovation and improvement. AXXON BPO has been started with a mission to deliver our services embedded with a success moto across the Globe.
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