Call Center Representative

Axxon BPO

Multiple Cities, Pakistan

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Posted 2 hours ago 30 views Report Job

PKR. 40,000 - 60,000/Month

Responsibilities:

Handle outbound and inbound calls with confidence and clear communication
Utilize storytelling techniques to enhance customer engagement
Address customer queries and provide information in a friendly, professional manner
Accurately document customer interactions and update records
Contribute to a positive team environment and support overall team goals

Requirements:

Intermediate education or recent graduate preferred
Strong communication skills and ability to convey information clearly
Excellent listening skills and empathy in customer interactions
Ability to work well in a team-oriented setting
Basic computer skills and familiarity with Microsoft Office

Benefits:

Competitive salary with monthly performance incentives
Career advancement opportunities
Supportive and collaborative team culture

Pay: Rs40,000.00 - Rs60,000.00 per month

Skills

Fluent in English Coordination Skills Branch Support Relations Management Operations Management Client Dealing

Job Details

Industry:

BPO

Functional Area:

Client Services & Customer Support

Total Positions:

35+ Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Rawalpindi, Pakistan

Gender:

No Preference

Age:

15 - 35 Years

Minimum Education:

Bachelors

Career Level:

Entry Level

Experience:

Fresh - 3 Years

Apply Before:

Dec 02, 2024

Posting Date:

Nov 01, 2024

Axxon BPO

BPO · 11-50 employees - Islamabad, Rawalpindi

AXXON BPO was established in 2011 envisioning the need in the market for an outsourcing and business solution company. The company that focuses on offering professionally managed quality services. We pride ourselves on three core principles – ethics, focus and service. With AXXON BPO in depth know-how of working with clients from multiple industries, they provide a wide variety of services which can help any company of any size minimize their costs and increase their revenue. All the way through this time, it has mastered the art of technology, software, consultancy and outsourcing has achieved business ethic, which has provided it with a sole position in the world of online business. AXXON BPO has employees that have been with the company since inception. This is largely due to a well-defined promotion track, which motivates employees to do their best in order to grow. Our employees are motivated by knowing they have a long career path at AXXON BPO. Every employee we have is extremely talented and skillful regardless of the fact which ever vertical they are dealing with, due to the phenomenal coaching and outstanding mentoring by the management. AXXON BPO is looking to be a worldwide preferred IT company that provides precise and perfect Telemarketing, Telecommunications, Outsourcing, Software ,Web/App Development and Accounting Services continuously adding value to all the stakeholders through innovation and improvement. AXXON BPO has been started with a mission to deliver our services embedded with a success moto across the Globe.