Posted Aug 21, 2024 239 views
We are committed to providing top-notch support to our valued customers in United States, Canada and UK. Our call center team is the heart of our operation, ensuring that every customer interaction is positive, efficient, and helpful.
What You’ll Do:
In this role, you’ll be adept at managing customer complaints with empathy and professionalism, ensuring each issue is addressed promptly and effectively. You’ll listen attentively, gather all necessary information, and provide clear and courteous responses. When needed, you’ll seamlessly transfer calls to the appropriate departments, ensuring a smooth transition and swift resolution for the customer. Your ability to navigate these interactions with patience and efficiency will be key to maintaining our high standards of customer service.
- Provide outstanding customer service via phone, email, and chat.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes and outcomes.
- Uphold our company’s values and commitment to excellence in every interaction.
What We’re Looking For:
- Clear and professional US accent.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Previous customer service or call center experience is a must.
What We Offer:
- Competitive salary
- Comprehensive training and ongoing support.
- Opportunities for career growth and advancement.
- A positive and inclusive work environment.
Join us at ASK FOR SEO and help us continue to deliver exceptional service to our customers. We look forward to hearing from you!
ASK FOR SEO is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
P.S. Only Females are Preferred for this Job. Also, fresh university graduates with perfect English skills are welcome to apply for our internship program.
Skills
Job Details
Ask For SEO
ASK FOR SEO is group of seasoned IT industry professionals having decades of experience in delivering quality software solutions to clients around the globe though their technical skills, dedication and effective and efficient communication. We provide robust and cost effective IT solutions in Web & Programming by utilizing technologies such as PHP, ASP.NET, JAVA, XML, Flash, Web 2.0. With years of experience we have build a strong team of software outsourcing and marketing professionals who have helped us in maintaining a strong and satisfied clientele and in expansion of the creative potential of our company.
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