Posted Jun 06, 2024 1507 views Report Job
PKR. 30,000 - 35,000/Month
Responsibilities:
- Handle customer complaints, provide appropriate solutions
- Identify and assess customers's needs to achieve satisfaction
- Ensure high levels of customer satisfaction through excellent service
- Assist customers via various channels, resolving inquiries and technical issues promptly
- Seek opportunities to improve support processes and products based on feedback
- Maintain accurate records of customer interactions for analysis and improvement
- Communicate technical information and ensure customer needs are understood
- Adhere to company policies regarding customer interactions and data privacy
- Tasks Assigned by ManagerQualification & Skills:Must have a bachelor’s Degree
- 1 or 2 years of experience as a Customer Service Representative or in a similar position
- Proficiency in WPS (Word & Excel)
- Strong communication skills
- Active & Fast learner
- Ability to relate to customers' frustrations
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Jul 07, 2024
Posting Date:
Jun 06, 2024
Antpower Tech Private Ltd
Information Technology · 101-200 employees - Faisalabad, Karachi, Lahore, Multan, Rahimyar Khan, Rawalpindi
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