Posted Mar 18, 2022 20 views
We are looking to hire a skilled IT support engineer to assist our all IT related technical support issues.
As an IT support engineer, you will meet with our staff to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance.
You may also be required to install new software applications.
To ensure success as an IT support engineer, you should have in-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills.
Ultimately, a top-class IT support engineer resolves all IT issues quickly and effectively.
IT Support Engineer Responsibilities:
- Installing and configuring staff computer systems.
- Responding to staff IT support requests.
- Meeting with staff to diagnose software, networking, or hardware issues.
- Providing technical support on-site systems.
- Offering solutions that meet the needs of the staff.
- Repairing hardware malfunctions, software issues, and networking problems. Maintaining good client relations.
- Tracking and managing work records. Compiling job reports.
Skills and Qualifications Requirements:
- Diploma or bachelor’s degree in information technology or computer science.
- Proven work experience as a technical support engineer.
- Knowledge of web services, API, and IP-based protocols. Experience with scripting languages such as Perl or Shell.
- Knowledge of computer hardware and networking systems.
- Knowledge of virtualization in Linux is a plus.
- Good time management skills.
- Good interpersonal skills.
- Ability to troubleshoot complex hardware and software issues.
- Good written and verbal communication skills. Ability to think critically.
Job Details
Ali Print Pack Private Limited
Ali Printing Pack Private Limited is one of the leading printing and packaging house. It provide products according to customer's satisfaction, standards and requirement. We deal with both national and international home textiles and apparel manufacturer.
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