Customer Service Representative

Airport Parking Services Global LTD

Lahore , Pakistan

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Posted 2 hours ago 16 views Report Job

PKR. 35,000 - 45,000/Month

We are looking for candidates with strong English communication skills to handle customer inquiries and coordinate operations effectively. This is not a call center role; you will be working directly for our in-house operations team.

Key Responsibilities:

Customer Coordination: Handle inbound calls from customers, ensuring their queries and concerns are addressed promptly and professionally.

Team Collaboration: Coordinate effectively with our UK operations teams to streamline processes and deliver top-notch service.

Service Excellence: Ensure clear communication and coordination to provide the best possible experience for customers.

Requirements:

Fluent English communication skills with a neutral accent.
Minimum 1-year experience in customer service or a similar role.
Ability to handle inbound calls efficiently and professionally.
Strong organizational and multitasking skills.

Job Details:

Shifts Available:

Morning Shift: 8 AM to 5 PM (1 seat)

Night Shift: 12 PM to 9 AM (2 seats)

Shifts are rotational.

Working Days: 5 days a week (rotational off days).

Professional Environment: Work in a structured, team-oriented environment.

Benefits:

Opportunity for promotion to Shift Manager based on performance, with a salary increment.
Professional and growth-oriented workplace.
Job Types: Full-time, Fresher
Pay: Rs32,000.00 - Rs42,000.00 per month

Education: Bachelor's (Preferred)

Experience: Customer Support: 1 year (Required)