• Responding to customer inquiries via online chat in a timely and efficient manner.
  • Keeping up to date with company policies, procedures, and products to effectively answer customer questions.
  • Providing feedback to the management team on areas for improvement in the customer support process.    
  • Maintaining a high level of customer satisfaction by demonstrating empathy, patience, and a positive attitude.  
  • Providing customers with product and service information as needed.
  • Escalating complex issues to higher authorities or departments as necessary.
  • Overall, as a chat support executive, you will play a crucial role in ensuring the satisfaction of the customers and maintaining the reputation of the company.
  • It is very important that you have a Android Mobile Phone.

Job Details

Industry:
BPO
Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Age:
15 - 30 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 2 Years
Apply Before:
Jul 07, 2023
Posting Date:
Jun 06, 2023
Diversity Inclusion:
We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Work Environment

Supervisor’s gender:
Male
Percentage of female coworkers:
40-49%

ADA Empire

BPO · 11-50 employees - Lahore

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Chat Support Executive

Spark Technology, Karachi, Pakistan
Posted Oct 08, 2024

Chat Support Executive

Cube A Tech, Karachi, Pakistan
Posted Oct 16, 2024

Chat Support Executive

DBX Solution, Multiple Cities, Pakistan
Posted Oct 10, 2024

Chat Support Representative

Naqoosh E Araish, Karachi, Pakistan
Posted Oct 28, 2024
View All
I found a job on Rozee!