Your role as Taxi Controller  will be responsible for taking incoming calls from UK Customers who are looking to book/amend taxi bookings.

  • You will also be handling the following task in particular:Airport and Local Bookings 
  • Payment over the Phone. 
  • Escalating the complaint to the relevant Department. Handling Driver Queries/ Grievances.
  • Handling customer complain and Feedback. If appropriate escalate the complaint or issue with the Team Leader.
  • The focus should always be on quality,Pickup and Drop-off should always be accurate to maintain High-Quality standards.
  • This role required excellent speaking and listening skills.

Job Details

Industry:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Bahria Town Rawalpindi, Rawalpindi, Pakistan
Gender:
No Preference
Minimum Education:
Short Course
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Feb 16, 2025
Posting Date:
Jan 15, 2025

ABC Taxis 247

Call Center · 51-100 employees - Rawalpindi

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