Call Center Executive - Outbound

We are seeking two energetic and professional Outbound Call Center Executives to join our team. This role involves managing outbound calls, building customer relationships, and achieving sales targets.

Key Responsibilities:

Conduct outbound calls to potential and existing customers to promote company products and services.
Maintain and update customer databases with accurate and timely information.
Achieve daily, weekly, and monthly call and sales targets.
Handle customer inquiries, complaints, and provide appropriate solutions.
Build and maintain strong customer relationships to enhance customer retention and loyalty.
Follow up on leads and referrals to generate sales opportunities.
Prepare and submit daily/weekly call reports to the supervisor.

Requirements:

Gender: Female
Experience: 1-2 years of experience in a call center, specifically in outbound calling.
Skills: Excellent communication and interpersonal skills, ability to persuade and influence customers, strong organizational skills, and the ability to work under pressure.
Computer Proficiency: Familiarity with call center software, CRM systems, and basic knowledge of Microsoft Office.
Work Ethic: Strong work ethic, motivated to achieve targets, and a team player.
Other: Candidates must be willing to work onsite from 10 AM to 7 PM.