。该工作已被公司管理人员暂停申请，不再接受简历投递

eCommerce Agent

We are seeking a dynamic and results-driven E-commerce Agent to join our team. The ideal candidate will be responsible for managing our online sales channels, ensuring excellent customer service, and driving revenue growth through strategic planning and execution. This role requires a blend of technical skills, creativity, and a strong understanding of e-commerce platforms and digital marketing.

Key Responsibilities:

Customer Service:

Provide prompt and courteous responses to customer inquiries via email, chat, and phone.
Resolve customer complaints and issues in a timely and professional manner.
Monitor customer feedback and reviews to identify areas for improvement.

Order Processing:

Ensure accurate and efficient processing of customer orders.
Coordinate with warehouse and shipping teams to manage inventory and fulfill orders.
Track and report on order status, handling any issues that arise.

Marketing and Promotions:

Develop and implement online marketing strategies to drive sales and engagement.
Utilize social media, email marketing, and other digital channels to promote products.

Data Analysis and Reporting:

Monitor and analyze website performance metrics and sales data.
Generate reports on sales trends, customer behavior, and campaign effectiveness.
Use data insights to make informed decisions and optimize strategies.

Collaboration:

Work closely with the marketing and product teams to ensure a cohesive brand experience.
Coordinate with third-party vendors and partners for additional services and support.

Qualifications:

Proven experience in e-commerce, digital marketing, or a similar role.
Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
Strong understanding of SEO, SEM, and online advertising.
Excellent communication and customer service skills.
Proficiency in data analysis tools and techniques.
Ability to work independently and as part of a team.
Detail-oriented with strong organizational skills.
Creative problem-solving abilities.

Preferred Skills:

Familiarity with CRM systems and customer database management.
Multilingual abilities are a plus.

Working Conditions:

This is a full-time position.
The role may require occasional evening or weekend work, especially during peak sales periods.
Remote work options may be available.

技能

Sales Management Strategic Sales Sales Advertising

工作详细内容

全部职位:

35+ 发布

工作时间:

Work from Home

工作类型:

全职/长期工

工作地址:

DHA, 拉合尔, 巴基斯坦

性别:

没有偏好

年龄:

25 - 60 年

最低学历:

非预科

职位等级:

入门级

电话预约已成功，我们的专家会在短时间内与你联系:

1年

在之前申请:

Aug 09, 2024

发布日期:

Jul 08, 2024

Zam Mart (Smc-Private) Ltd

· 1-10 员工 - 拉合尔

关注

ZAMMART is a unique online platform in Pakistan, distinguished by its comprehensive range of products and services tailored to local needs. It offers a diverse selection of goods, from everyday essentials to specialty items, catering to a wide variety of customer preferences. ZAMMART stands out for its user-friendly interface, making online shopping accessible and convenient for all age groups. Additionally, it emphasizes customer satisfaction through efficient delivery services and responsive customer support. The platform also supports local businesses by providing them with an avenue to reach a broader audience, fostering economic growth within the community.