发布 d 天前 255 查看 Report Job
PKR. 50,000 - 80,000/Month
The Customer Services Representative (CSR)- sales is responsible for handling customer inquiries, providing product information and driving sales through excellent customer service. This role requires a proactive individual with strong communication skills and a passion for helping customers.
Responsibilities:
- Provide accurate information about products and services.
- Assist customers with product selection and purchases.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Ensure customer satisfaction and provide feedback to the store management team.
- Keep records of customer interactions, transactions, comments, and complaints.
- Manage incoming calls and customer service inquiries.
- Assist customers in selecting products that best meet their needs.
- Upsell and cross-sell products to maximize revenue.
Benifits:
- Competitive salary package
- Ongoing training and professional development opportunities
- Supportive and dynimic team environment.
Zam Mart (Smc-Private) Ltd
· 11-50 员工 - 拉合尔
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