。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Support Representative - Inbound

WePay Technologies

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PKR. 35,000 - 40,000/Month

Candidate will be responsible for answering customer inquiries via phone, email, chat, or other communication channels.
Candidate will help customers troubleshoot technical issues with the company's products or services, and escalate issues to appropriate teams when necessary.
Candidate will process customer orders, including payment processing.
Candidate will be responsible for addressing customer complaints and resolving issues in a timely and satisfactory manner.
Candidate will provide customers with information about the company's products and services, including pricing, features, and benefits.
Candidate will update customer records with accurate and up-to-date information.
Candidate will work closely with other teams, including sales, marketing, and technical support, to ensure customer satisfaction.

Requirements:

Excellent communication skills in English, both verbal and written
Customer support representatives must have strong problem-solving skills to identify and resolve customer issues quickly and effectively.
Customer support representatives should have a basic understanding of technology and the ability to troubleshoot technical issues.