。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Service Representative

WePay Technologies

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PKR. 50,000 - 70,000/Month

Your primary responsibility will be to sign up new customers through inbound and outbound calls. Additionally, you will be responsible for identifying and pursuing potential customers through social media platforms.
Communicate effectively with customers via phone and email. This includes answering questions, providing information, and addressing any concerns they may have.
Maintaining accurate records of customer correspondence and updating customer accounts as needed.
Collaborating with account and compliance team within the company to address customer needs or resolve issues.
Staying up to date with HMRC legislations, tax changes, company policies, and procedures to ensure accurate information is provided to customers.
Providing feedback to management regarding customer needs and concerns, and making suggestions for improving customer experience

Requirements:

Excellent communication skills in English, both verbal and written
Customer support representatives must have strong problem-solving skills to identify and resolve customer issues quickly and effectively.
Customer support representatives should have a basic understanding of technology and the ability to troubleshoot technical issues.

Perks & Benefits: