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We are seeking a motivated and enthusiastic Telesales Representative to join our dynamic sales team. The ideal candidate will have excellent communication skills, a passion for sales, and a proactive attitude toward customer engagement. In this role, you will be responsible for generating leads, selling products or services, and maintaining customer relationships over the phone.
Key Responsibilities:
- Contact potential customers via outbound calls to promote and sell products/services.
- Understand customer needs and offer suitable solutions to meet their requirements.
- Maintain a well-organized customer database and update records regularly.
- Follow up on leads, track sales progress, and close deals.
- Handle customer inquiries and resolve issues promptly and professionally.
- Meet or exceed sales targets and performance metrics.
- Provide accurate information on product features, pricing, and promotions.
- Upsell or cross-sell additional products or services where appropriate.
- Maintain a positive and professional relationship with clients.
- Document and report sales activities and outcomes to the management team.
- Stay updated on company products, services, and industry trends.
Requirements:
- Proven experience in telesales or a related sales role (experience in customer service or retail can be a plus).
- Strong verbal communication and interpersonal skills.
- Ability to handle rejection and maintain a positive attitude.
- Goal-oriented with the ability to meet and exceed sales targets.
- Good organizational skills and attention to detail.
- Familiarity with CRM software and telecommunication tools.
- Basic computer skills (Microsoft Office, email, etc.).
- High school diploma or equivalent (additional qualifications in sales or marketing are a plus).
Preferred Skills:
- Previous experience in telesales or cold calling.
- Fluency in multiple languages (depending on company needs).
- Ability to work in a fast-paced environment.
Benefits:
- Competitive salary plus commission.
- Training and career development opportunities.
- Flexible working hours (if applicable).
- Performance-based incentives and bonuses.
Vision Energy Solutions
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