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Virtual Assistance

V Assist BPO

多个城市，巴基斯坦

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发布 Jun 07, 2024 425 查看

PKR. 50,000 - 80,000/Month

We are seeking a proactive and detail-oriented Virtual Assistant to support our team with a variety of administrative and operational tasks. The ideal candidate will be highly organized, possess excellent communication skills, and have the ability to multitask and prioritize in a fast-paced environment. This role requires a self-starter who is comfortable working independently and is adept at using various digital tools and platforms.

Key Responsibilities:

1. Administrative Support:

Manage and maintain schedules, appointments, and calendars.
Handle email correspondence, prioritize emails, and draft responses as necessary.
Conduct research and compile data for reports, presentations, and other projects.
Customer Support:
Respond to customer inquiries via email, chat, and phone.
Resolve customer issues and escalate when necessary.
Maintain customer databases and records.

2. Project Management:

Assist in planning and coordinating projects, ensuring deadlines are met.
Track progress and provide regular updates to the team.

3. Communication:

Coordinate and schedule meetings, prepare agendas, and take minutes.
Communicate with internal teams and external partners to ensure smooth operations.

4. Content Management:

Assist with content creation, editing, and proofreading.
Manage social media accounts and content calendars.
Update and maintain the company website and blog.

5. Miscellaneous Tasks:

Perform other administrative and support duties as assigned.
Stay up-to-date with new tools and best practices in virtual assistance.

Qualifications:

Education:

High school diploma or equivalent required.
Associate’s or Bachelor’s degree in Business Administration or related field preferred.

Experience:

Proven experience as a Virtual Assistant or relevant role.
Experience in customer service, administrative support, or project management.

Skills:

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
Familiarity with online calendars and scheduling tools.
Excellent verbal and written communication skills.
Strong organizational and time management skills.
Ability to work independently and as part of a team.
High level of discretion and confidentiality.
Familiarity with social media platforms and management tools.
Knowledge of CRM software
Basic graphic design skills (e.g., Canva, Adobe Photoshop).

What We Offer: