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Job Summary:We are seeking a motivated and detail-oriented Customer Service Representative to join our outsourcing team. The ideal candidate will be responsible for providing outstanding support to our U.S. clients, addressing inquiries, and resolving issues efficiently.
QUALITIES:
- Fluent in English with a strong command of American English (both written and verbal).
- Respond to customer inquiries via phone and chat in a timely and professional manner.
- Resolve customer complaints and issues with a focus on first-call resolution.
- Flexible to work in U.S. time zones as required.
- Proven experience in a customer service role, preferably in an outsourcing environment.
UA Outsourcing Group
We provide Multiple Solutions to Fix all the problems our clients facing. We can grow a business from scratch according to the requirement. UA OUTSOURCING is One the best Outsourcing centers that provides a lot of services that other's don't have from Cold Calling to Appointment Setting. Researching to Locating. Graphic designing to Digital Marketing. We do it all. We are Happy to Help you always. ,
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