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Call Center Agent will be responsible to take flight inquiries of clients over the phone, finding the best possible flight option for their travel with cheap prices, holding flights with the client's name, requesting for Issuing tickets, date changes, flight cancellations, and re-issuance will the responsibility of all the agents.
Requirements:
- Excellent spoken English is required
- Inbound/Outbound Campaign
- Minimum Education is Inter
Responsibilities:
- Agents will be responsible to take flight inquiries of clients over the phone, finding the best possible flight option for their travel with cheap prices, holding flights with the client's name, requesting for Issuing tickets, date changes, flight cancellations, and re-issuance will the responsibility of all the agents.
- Collect deposits and balances
- Use follow up, promotional techniques and prepare promotional materials to sell best and client suited air tickets.
- Handle unforeseen problems, multitask travel queries on the basis of urgency and complaints.
- Sharp minded, Hard and smart worker.
- Should be able to do multi task and Team man.
- Can Build relationship with customer based on trust and service credibility.
- Paid training will be given to freshers for 3 weeks.
Travel Techie
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