Chief Digital Officer

The Bank of Punjab is one of the fastest growing Banks in Pakistan with profound existence of over 33 years. It operates through a network of 780+ real-time online branches and 700+ ATMs across the country. The Bank has established a strong foundation while offering premium banking services with major focus on unsurpassed value added services for its customers through advanced solutions. The Bank offers highly competitive remuneration packages and a working environment that encourages empowerment, growth and innovation.

In line with the Bank’s progression strategy, we invite applications from experienced, dedicated and performance-driven professionals for the below-mentioned position. The job profile offers excellent opportunity for the right candidate desirous of building a long-term career in a dynamic organization:

Grade: EVP/SEVP 

Location: Lahore, Pakistan 

The position is responsible to lead the Digital Banking Group and develop/ improve digital strategy of the Bank in line with business needs and latest market trends by mapping out major priorities for digital transformation. The position will also be responsible to execute digital initiatives that will monetize data, drive digital revenue, improve customer experience & employee engagement, business development, optimize operations and create new business avenues. Broad areas of responsibilities are;  

• Lead the development of the digital capabilities necessary for digital transformation in the establishment of a technology-driven ecosystem within and outside the Bank.
• Transform the Bank into a progressive digital space Bank of the new world, break down data silos, promote digital culture, and build a digital business technology platform. 
• Act as a thought leader who articulates the digital future of the Bank / digital-enabled business models. 
• Develop and Implement digital strategy by working with cross-functional partners to transition from traditional to digital processes.
• Identify new tools (AI, digital, CRM) that can support and enhance our solutions
• Break down data silos, promote digital culture, envision, develop, launch and commercialize digital solutions for conventional business with complete P&L Ownership. These include internet Banking, Mobile/ Tablet Banking, Chat Banking, SMS Banking etc.
• Envision, develop, launch and commercialize stand-alone challenger Bank/ Banking Solutions with Complete P&L Ownership.
• Develop and, launching and managing self and/ or assisted digital sales & client onboarding system in the bank. 
• Digitalization of all Government initiatives across the Bank with Channel P&L responsibility.  
• Responsible for Voice Strategy including Call Centre Inbound & Out-Bound. Sales, Service, and P&L responsibility. 
• Develop and provide digital and Medium Enterprise solutions for all verticals across the Bank.
• Develop fact-based metrics to determine the ROI of digital efforts. 
• Uncover new digital business opportunities and develop revenue streams.
• Lead business development through building partnerships both Internally and externally.
• Develop Innovative ways to increase market share and financially Include the unbanked segment/areas.

Qualification: Minimum Bachelor’s degree (Preferably MBA/Masters in Computer Science) from an HEC recognized/Foreign University.

Experience: Minimum 15 years of relevant Banking| Telecommunication| Fintech experience including at least 5 years of experience in similar function at a leadership role in a large local | Multi-national or Global organization.

Age Limit: Up to 55 Years as of October 15, 2023.

Important Note:

Depending on the Individual and his/her experience, job may be enhanced to include components of business and subsequently job grading may also be enhanced after the job evaluation exercise.

The Bank has a special focus on Diversity & Inclusion and individuals from under-represented walks of life.

We are an equal opportunity employer and highly encourage.

• Non-resident Pakistanis (NRPs) 
• Women
• Transgender 
• People with special abilities

Please note.

a. Only shortlisted candidates shall be called for interview. No TA/DA will be admissible.

b. The Bank of Punjab reserves the right to accept or reject any application(s) without assigning any reason(s) thereof.

Individuals fulfilling the above-mentioned criteria may apply online through bop.rozee.pk latest by October 15, 2023.