。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Sales Representative - Remote

Customer Service is one of the key pillars of our business and we are currently hiring a Customer Support Representative, who shares our passion for creating the best possible experience for every customer. The ideal candidate will have solid experience in dealing with a high volume of customer.

This position is Remote.

Key Responsibilities:

Dealing with customer chat queries including inbound , outbound calls.
Making relevant CRM entries to update the relevant customer profiles.
Dealing with customer cases in a professional manner and using CRM to track cases with the goal of maximizing customer satisfaction and retention.
Communicating with potential customers on Facebook, Whatsapp, and phone to generate sales while using upselling and cross-selling tactics to maximize revenue.

What we are looking for:

Minimum Undergraduate degree
2+ years of experience in a similar role, involving a high volume of customer chats, preferably at an e-commerce company or a call center.
Excellent Written English
Basic Excel skills
Strong interpersonal skills with a vibrant personality
Experience using CRM would be highly beneficial

Salary: 30-35K per month, plus commission on sales.