Medical / Research Assistant

Join our team at TeamFicient, and experience world-class remote staffing for healthcare at its best. We are based in Chicago and committed to providing global talent with training and experience to serve healthcare practice staffing needs. Join us and be part of a collaborative, compassionate, and innovative team of global professionals for a fulfilling career with resources to learn, grow and work for great Medical practices based in the US.

Working Hours: Between 6 PM to 6 AM Pakistan time. 

Full time: (9 working hours with 1 hour break)

Part time: (4.5 working hours with half-hour break)

Day Off: TBD (2 days in a week)

Education:

Must be a MBBS graduate from an approved program with the accreditation of the Pakistan Medical and Dental Council. 

Currently demonstrated clinical proficiency and completion of clinical externship. 

Doctors of Medicine MD preferred for Senior Medical Professional role.

Roles and responsibilities

As a Medical Assistant Research Professional, you will use your medical knowledge and assisting skills to help provide optimal care to patients under physician supervision. This role is dedicated to working directly with 1 specific MD based in the US and organizing, assisting the physician with efficiently completing daily medical, clinical and administrative tasks and responsibilities. 

The ideal future remote Medical Research Professional is someone who:

• Is energetic and a quick learner.  

• Fluent in spoken and written english.

• Thrives in a team environment and is able to work under minimal supervision.

• Has excellent communication and organizational skills. 

Responsibilities

1. Assists in pre-visit planning by preparing medical records for patient visit, confirming accuracy with patient identifiers, pre-visit summarization, entering chief complaint, and social history.

2. Clinical Decision Support

3. Ensures outside paperwork is scanned into the patient's electronic medical record. Processes and tracks referrals and prior authorizations as requested/ordered by the provider. Notifies providers of patient requests for referrals and prescription renewals.

4. Controls, monitors and assists with patient flow and scheduling to maximize efficient use of providers.

5. Assists in after visit task management including helping arrange follow-up appointments, diagnostic testing, surgery and in-patient admission administration under direction of the nurse or physician.

6. Assists with patient billing by ensuring CPT code, diagnosis code and all supplies and procedures are properly indicated on charting. 

7. Understanding of medical terminology, clinical workflows, and health insurance procedures

8. Provides administrative support which may include answering telephone calls, taking and forwarding accurate messages and escalations, patient schedule management.

Skills & Abilities: 

1. Demonstrated organizational skills and attention to detail required. Ability to prioritize work and complete tasks on time. 
2. Ability to work independently and accurately with excellent follow-through. 
3. Moderate computer skills including documents, spreadsheets, e-mail and automated scheduling software and the ability to navigate through hospital-based computer systems. 
4. Ability to fill records, schedule appointments and answer calls.
5. Has excellent verbal, communication and documentation skills.
6. Competence with telehealth software, EHR systems, and office productivity tools
7. Strong organizational and time management abilities
8. Ability to read, write and spell in English to ensure accurate message taking. 
9. Knowledge of business math, ability to make calculations and analytical skills required. 
10. Good interpersonal skills.  
11. Knowledge and ability to use universal precautions and knowledge of patient data handling. 
12. Ability to complete and pass competency screening exams for employment as needed. 
13. Skills and knowledge necessary to help provide care to patients throughout the lifespan, with consideration of aging processes, human development stages and cultural patterns in each step of the care process. This includes: Knowledge of growth and development; Ability to interpret age specific data and response to care; and Provide age specific communication. 
14. Ability to maintain sensitive and confidential patient information according to HIPPA.