Customer Service Representative

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

技能

Client Dealing Customer Dealing Listening to Customers Communication Skills

工作详细内容

全部职位:

5 发布

工作时间:

Work from Home

工作类型:

临时工

工作地址:

FR皮莎娃/戈哈特, 巴基斯坦

性别:

没有偏好

最低学历:

中级／A级

学位头衔:

Intermediate

职位等级:

入门级

电话预约已成功，我们的专家会在短时间内与你联系:

� 经验

在之前申请:

Sep 19, 2024

发布日期:

Aug 19, 2024

Super Mindset

· 201-300 员工 - FR皮莎娃/戈哈特

关注

SUPER Mindset is a company specializing in advertising and digital marketing. It has been registered for a year, and the company is working on four main projects: Customer Service: This project involves selling various courses and offering leads and social media accounts to different companies. Social Media: In this project, SUPER Mindset promotes accounts on various social media platforms and then sells those accounts. The work here includes video editing, posting, and account sales.Lead Generation: This project focuses on providing leads to different companies through advertising on various social media platforms. It involves generating leads and providing them to product-selling and networking companies. Dropshipping: The dropshipping project operates on an international level. It involves listing products on stores through CJ Dropshipping, creating traffic, and then selling the products.