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Patient Help Desk Officer

Sumi Solutions LLC

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PKR. 70,000 - 100,000/Month

Only apply if you agreed to work at night shift from 6/7 PM to 3/4 AM.

Main responsibilities for the jobs;

Scheduling patient appointments and making reminder calls
Informing patients about delays or wait times
Updating and verifying patient information at every visit
Assisting patients with filling out patient history forms, consent forms, and payment contract forms
Receiving and processing payments for medical services rendered
Reviewing patient accounts and collecting overdue payments
Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member
Consulting with healthcare providers, evaluating patient progress, and assisting with securing funding for medical care
Developing care plans and coordinating patient care services