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Customer Support Officer

Standard International Services Providing Network

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PKR. 25,000 - 35,000/Month

The candidate must be proficient in English communication (both speaking and written skills).

Job Duties:

SISPN , an International company is looking for energetic and dedicated candidates who possess good English communication skills with ability to do multiple task.
Managing all queries of existing clients.
Build sustainable relationships and trust with customer through open and interactive communication.
Experience of handling a number of calls/complaints from the customers and our staff.
Must have the ability to provide the right technical solutions to the customer and staff requests.
Proficiency in Problem resolution techniques with a strong voice and accent.
Candidates having experience of outbound calling and web-based services are encouraged to apply.
Provide customer support & technical queries resolution via phone & email.
record-keeping, monitoring, tracking and reporting.
Identify and escalate priority issues per client specifications.
Offer alternative & smart solutions in order to meet accuracy & timeline.
Take all necessary measures to ensure client satisfaction.

Timings: