Female Inbound Customer Service Agent - Remote (work from home)

Only accepting Female Candinates

  • Full-Time Position: You will need to work 9 hours a day. Please ensure you can commit to this schedule.
  • Shifts: We have morning and afternoon shifts available, and you must be able to work in a rotating shift pattern.
  • Day Off: You will have one day off each week, which will not be on the weekend. This can be any day of the week.
  • Salary Range: The salary for this position is 35,000 PKR to 40,000 PKR. Overtime may be available if required by the company, but this will be on an as-needed basis. Please apply only if you accept this salary package.

Requirements:

  • Own Laptop or Computer: You must have your own device to work on.
  • Electricity Backup: Ensure you have a backup source of electricity.
  • Strong Internet Connection: A reliable internet connection is a must.
  • Fluent English: You need to be fluent in English to communicate effectively with customers.
  • Excellent Typing Speed: You should be able to type quickly and accurately.
  • Organizational Skills: Strong organizational and communication skills are essential.

Responsibilities:

  • Engage with customers through our eCommerce chat platform.
  • Respond promptly to customer inquiries from sales campaigns on Facebook and social media.
  • Assist customers via live chat, email, or phone.
  • Solve daily order and service issues.
  • Actively convert customer queries into sales by manually processing orders.
  • Provide pre- and post-sales information.
  • Meet daily sales targets; simply waiting for orders is not sufficient.
  • Follow up with customers to ensure satisfaction and encourage purchases.
  • Demonstrate effort and dedication in all interactions to achieve targets.
  • Collaborate with warehousing and purchasing departments for optimal order fulfillment.
Note:
  • This role requires a proactive approach and commitment to converting inquiries into successful sales.

If you are friendly, can multitask, and thrive in a fast-paced environment, we would love to hear from you!

About Us

Company: SFLLocation: UAEFounded: 2018

  • Focus: eCommerce sales across Asia and GCC countries
  • Business Breakdown:
    • 70% from various online marketplaces
    • 30% from social media

Join us as we expand and seek dedicated customer service agents to support our sales initiatives!

工作详细内容

工作频道:
全部职位:
8 发布
工作时间:
Work from Home
工作类型:
性别:
女性
最低学历:
中级/A级
职位等级:
入门级
电话预约已成功,我们的专家会在短时间内与你联系:
1年
在之前申请:
Oct 19, 2024
发布日期:
Sep 20, 2024

ShopforLess LLC

· 11-50 员工 - 卡拉奇, 拉合尔, 拉瓦尔品, 巴哈瓦尔布尔, 费萨拉巴德, 海德拉巴, 姆坦, 拉希米亚汗

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