Technical Support Engineer

We are looking for a Technical Support Engineer. The (TSE) will be responsible for meeting the daily service maintenance and repair needs of the customer’s equipment. Establish and maintain proper business relationships with customers and peers as well as perform necessary administrative duties as required and other duties as assigned

Completing Preventative Maintenance and field modifications.
Basic troubleshooting, installation, maintenance, and repair on designated equipment.
Ordering and managing repair parts cycle times.
Maintaining daily communications with customers to ensure resolution and proper follow-up.
Maintaining tools and test equipment and ensuring they are properly calibrated.
Utilizing the escalation process to resolve customer service delivery issues.
Working as a member of the local team to provide efficient service delivery to all accounts within the assigned area.
Provide and plan the onsite scheduled installation, preventative maintenance, compliance qualification services, and repairs to customers.
Identify process, structure, or operational improvement areas, and discuss and implement solutions to address these with the Support Services Coordinator.

技能

Electrical Troubleshooting Electronic Products Electrical Diagnosis Electrical Controls Installation Testing Hardware Installation Equipment Installation Technical Writing Technical Assistance Production Quality Monitoring Report Writing Skills IP Networking Knowledge

工作详细内容

全部职位:

3 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

拉合尔, 巴基斯坦

性别:

男性

最低学历:

中级／A级

学位头衔:

DAE BS or B-Tech Electrical & Electronics

职位等级:

入门级

经验:

2年 - 3年

在之前申请:

Sep 22, 2024

发布日期:

Aug 21, 2024

SGC

· 51-100 员工 - 拉合尔

关注

SGC is a leading Outdoor & In-store Media solutions provider and pioneers of manufacturing Flex & Digital printing machines in Pakistan. SGC offers an innovative, fast-paced work environment where employees roll up their sleeves, dig into the work and never stop learning. If you're looking for a collaborative environment where you'll be challenged intellectually, consider SGC.