发布 Aug 13, 2024 242 查看 Report Job
Requirements
- High school diploma or above
- Minimum of 1 years previous experience within a quality assurance role
- Ability to communicate with customers and other staff members
- Strong problem-solving skills
- Knowledge of sales software and CRM systems and their functions
- Resilient and positive nature
- Able to work as part of a team and achieve team goals and targets
- Strong communication skills, both written and verbal
- proficient in the use of computers and their software
- Good interpersonal skills
- Good listening skills, with high levels of attention to detail
- Ability to multitask
- Fluency in english, Amercian accent
Responsibilities
- Make outgoing calls to customers to advise them of products and services that may be of interest to them.
- Take customer information and update it in the database as required.
- Put through relevant sales and contracts for sales of goods or services.
- Explain products and service features to clients.
- Pass on leads to the outbound sales team if applicable.
- Upsell and cross-sell other products that may be useful for clients.
- Understand the customers\\\' needs and tailor the service to their needs.
- Be patient with a polite and customer-focused telephone manner.
- Update customer information such as change of address and phone number when requested to do so.
- Follow-up calls with emails if required.
Sanabel Ventures
· 11-50 员工 - 拉合尔
ppServices Providing/p/p
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