。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Care Representative

Sam Associate Pvt Limited

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Respond to inquiries and provide information to potential buyers, sellers, tenants, and other clients.
Handle incoming calls, emails, and messages professionally and courteously.
Assist customers in understanding the real estate process, property listings, and relevant services.
Address customer concerns and resolve issues promptly and effectively.
Coordinate with other departments or team members to ensure seamless resolution of customer problems.
Maintain accurate and updated customer records and interactions in the company's database.
Prepare and process necessary paperwork related to customer transactions and inquiries.
Stay informed about current real estate market trends, property values, and available listings.
Provide detailed information about properties, neighborhoods, and market conditions.
Coordinate appointments for property showings, meetings with real estate agents, and other related activities.
Manage calendars and schedules to ensure efficient use of time.
Communicate effectively with real estate agents, brokers, and other team members to relay customer information and ensure a smooth workflow.
Ensure high levels of customer satisfaction through excellent service and timely communication.
Seek feedback from customers and use it to improve service quality.