。该工作已被公司管理人员暂停申请，不再接受简历投递
发布 Dec 22, 2023 364 查看
QB Business Solutions is looking for a CSR of one of its clients based in USA:
- Handle a large volume of inbound/outbound calls in a timely manner.
- Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary.
- Identify customer needs, research issues, resolve complaints, and provide solutions.
- Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with the escalation team.
- Recommend improvements for systems and processes to boost organizational efficiency.
QB Solutions
· 11-50 员工 - 拉合尔
USA based Healthcare IT Company
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