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Key Account Manager

Professional HRM Servies

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PKR. 200,000 - 250,000/Month

We are looking for a Key Account Manager position in Karachi. The candidate must have 4-5 years of experience working in an IT company.

Responsibilities:

Developing a solid and trusting relationship between major key clients and the company.
Resolving key client issues and complaints.
Developing a complete understanding of key account needs.
Anticipating key account changes and improvements in communications between key clients and internal teams.
Managing account team assigned to each client.
Strategic planning to achieve yearly assigned targets.
Collaborating with the sales team to maximize profit by up-selling or cross-selling.
Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members.
Meeting all client needs and deliverables according to proposed timelines.
Analyzing client data to provide customer relationship management.
Deep understanding of competitive product knowledge.
Coordinate with the presales and operations team on all technical issues.
Execute additional tasks as assigned by the Regional Manager, COO,or CEO.