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Senior VOIP Engineer

As a Senior VOIP Engineer , you will be responsible for designing, implementing, and maintaining the company's Voice over IP (VOIP) systems. You will work closely with cross-functional teams to ensure the smooth operation of VOIP services and provide technical support to resolve any issues that may arise.

Design and implement VOIP systems based on business requirements and industry best practices
Configure and maintain VOIP equipment such as IP phones, gateways, and session border controllers
Monitor and optimize VOIP system performance, troubleshooting and resolving any performance issues
Ensure the security and integrity of the VOIP infrastructure, including implementing security measures and conducting periodic audits
Collaborate with cross-functional teams to integrate VOIP solutions with other systems and applications
Provide technical support and guidance to end-users and resolve any VOIP-related issues
Bachelor's degree in Computer Science, Telecommunications, or a related field
Minimum of 5 years of experience in designing and implementing VOIP systems
Proficient in configuring and maintaining VOIP equipment such as IP phones, gateways, and session border controllers
Strong knowledge of SIP, RTP, and other relevant protocols
Experience with network troubleshooting and analysis tools
Strong problem-solving and communication skills
Ability to work independently and in a team environment
Industry certifications such as CCNA Voice or CCNP Voice are preferred
Stay up-to-date with the latest technologies and trends in the VOIP industry