Solution Architect

Role and Responsibilities:

• Lead the solutions team based on Netsuite – define engagement outcomes and business benefits, high-level scope, architecture, implementation approach and effort estimates
• You are the solution architecture lead for our most critical projects or services and your proposed solutions should fit to deliver robust and cost-effective solutions.
• The choices you make will define the fitness of our project delivery capabilities and ultimately the success of our business.
•  You apply judgment and common sense at scale – you’re able to use insight and good judgment to deliver commercially sound, efficient and pragmatic decisions and solutions, and to respond to situations as they arise.
• You believe that delivering an effective solution depends on several key factors: a deep understanding of business needs, rigorous project planning (with a bias for short-term action); and fostering strong relationships.
• You are confident working across cultures and can help make sure the voice of each team member is heard.
•  At PointStar, all the roles are within Chapters.
• While your role will continue to remain within the Chapter, your initial activities described below may change over time.

Key Accountabilities

• Team: You lead a solution team directly. You will play an integral role in building the team’s skillset while demonstrating your leadership values through delegation, motivation, and trust. You will not just lead, but "do". Our culture is exploring, thinking, and doing, and you will live this every single day.
• Developing the capability of your teams to deliver the most agile and commercially cost-effective solutions is one of your top priorities○ Relationships: You will build strong relationships across the business and IT. You will understand the long-term needs of the solution you are developing, and enable delivery by building a rapport with team members both inside and outside.
• Architecture: You rigorously develop solution architectures, seeking practical solutions that optimize and re-use capabilities. You will care passionately about the integrity of the solutions you develop. You will be responsible for designing and building solutions that best meet the business needs and are aligned with the delivery strategy and roadmaps.
• You are comfortable rolling up your sleeves, getting involved, and diving into your team solutioning challenges.
• You have good interpersonal skills including the ability to relate complex topics in simple and accessible language.
• You embrace a culture of change and agility, evolving continuously, adapting to our changing world.
• You are an effective team player, naturally looking beyond your own area/organizational boundaries to consider the bigger picture and/or perspective of others and build trust-based relationships with leaders and employees across PS, applying cultural sensitivity.

Key Skills

• Strong client leadership and engagement skills up to C-level
• Ability to lead conversations and influence without line authority
•  Strong business transformation skills
• Demonstrable pre-sales experience
• Expert in understanding clients’ business problems and defining engagements that deliver the benefits that clients seek
• Strong written and verbal communication skills.
• ERP sales

Technical capability:

• Cloud Architecture
• Enterprise & Platform Architecture
• Requirements Definition and Management
• Solution Architecture
• Technical Specialism
• Professional Development
• Systems Integration
• Innovation
• Systems Design
• User Experience Analysis
• Systems Development Management
• Business Modelling
• Data Analysis
• Database Design
• Leadership and EQ:

Primary Responsibilities:

• Conduct proposal reviews
• Build strong client relationships through the pre-sales process
• Participate in client presentations
• Participate in industry events and forums presenting the Netsuite ERP POV, solutions and capability
• ERP engagement delivery
• Fulfill managing architect role on ERP engagements participating in all phases from envisioning and planning through execution and stabilization
• Define ERP technical and application architectures, participate in detailed design, development and testing phases
• Conduct QA reviews of ongoing projects
• Be a subject matter expert for ERP and industry-related topics
• ERP capability
• Conduct training for regional team resources
• Maintain ready availability of ERP demos, labs, prototypes
• Understand the ERP product roadmap, release dates and launch activities
• Escalate learnings, challenges and feedback from Netsuite clients
• Support relationship with other partners (Workato, NSPB, Pyango etc)
• Support relationship with solution alliance partners
• Participate in briefings and education sessions on Netsuite ERP
• Develop an understanding of alliance partner products and how to implement for client solutions
• Support regions in leveraging alliance partner products as appropriate