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Branch Manager / Sales Manager

PNY Trainings

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PKR. 50,000 - 60,000/Month

Sales & Branch Operations Management:

Oversee the daily operations of the branch, ensuring smooth functioning of the IT training services.
Manage and maintain branch infrastructure, including classrooms, training materials, and technology.
Coordinate scheduling of classes, workshops, and other events for students.
Ensure that all internal processes and procedures are followed, meeting company standards.
Supervise branch administrative tasks such as attendance tracking, student feedback, and report generation.
Maintain records of student progress, and ensure compliance with all relevant regulations.
Drive sales strategies to achieve and exceed revenue targets for IT training programs (both short-term and long-term).
Develop and execute sales plans to promote training programs and attract new students.
Build and maintain relationships with clients, educational institutions, and corporate clients to expand the customer base.
Identify and explore new business opportunities, including corporate tie-ups, partnerships, and collaborations.
Conduct product/service presentations to potential clients, explain course offerings, and recommend solutions to meet customer needs.
Organize and participate in marketing campaigns, events, and promotions to boost sales and brand visibility.

3. Team Leadership & Management:

Lead, motivate, and manage branch staff, including trainers, counselors, and administrative personnel.
Provide guidance, mentorship, and performance reviews to ensure employees meet professional and sales targets.
Foster a positive and productive work environment.
Handle staff recruitment, training, and onboarding processes.
Ensure adequate staff training to deliver effective IT training sessions and customer service.

4. Customer Relationship Management:

Act as the main point of contact for students, addressing their queries, concerns, and feedback.
Ensure high levels of student satisfaction through personalized support, regular follow-ups, and addressing issues.
Collect feedback from students to improve the quality of training programs and overall branch operations.

5. Reporting & Analysis:

Prepare and present monthly/quarterly reports on branch sales performance, student enrollment, and overall growth.
Monitor competitors' activities and industry trends to adjust sales strategies accordingly.
Analyze sales data, branch performance, and student feedback to identify opportunities for improvement.

Experience: 5 Years sales Experience required

Salary: 50k to 60k