Directed HR operations, including strategic workforce planning,
goal cascading, performance management, and staffing and
benefits administration.
Developed and implemented a high-quality work environment
as measured through employee satisfaction ratings.
Monitored over 35 employees\' day-to-day activities and made
plans to rectify issues resulting in a positive manner.
Assisted in recruiting, hiring, and training of team members.
Developed and optimized organizational systems to boost
efficiency and keep operations scalable and agile changing
demands.
Worked directly with higher management (CEO), to brainstorm,
discuss strategy and mitigate workplace issues.
Tracked employee attendance and punctuality, addressing
repeat problems quickly to prevent long-term habits.
Managed Office Operations.
Met different vendors for different official activities.
Ensured a smooth run of office & employee-related activities.

Delivered clerical support by handling a range of routine and
special requirements.
Welcomed visitors and alerted staff to arrivals of scheduled
appointments.
Executed record ling system to improve document organization
and management.
Interacted with customers by phone, email, or in-person to
provide information.
Oversaw automated tracking and documentation.
Promptly received and forwarded incoming communications,
such as phone calls, emails, and letters, to appropriate staff.