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概要
Strong meeting planning and facilitation skills able to communicate effectively with all organizational levels, build relationships of trust and enlist the participation of team members.
工作经历
Lecturer
Relationship Officer
Incharge of assigned territory.
To enhance the student body as per the set target.
To recover the backlogs and royalty.
To alien the campuses as per the company policies.
Coordination with thehead offices for campuses issues.
Coordinator
Customer Services Operation Manager
Responsible for handling all the queries and complaints of assigned region.
Ø Analyze customer wants, needs, and behaviours
Ø Analyze delivery channels in the agency – including websites & social media
Ø Inform region managers and staff about customer wants, needs, and behaviors; and work with managers to streamline services and make them as easy for customers to use as possible, through the delivery channels customers prefer to use.
Work with the agency’s public affairs and communications staff to reach out to customers, both through technology and in person, to tell them about customer services and identify new and improved services they want
