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概要
Dedicated and experienced IT Support Specialist with 4 years of hands-on expertise in providing comprehensive technical assistance to individuals and organizations. Proficient in troubleshooting hardware and software issues, offering top-notch customer service, and ensuring seamless IT operations. Adept at diagnosing and resolving technical problems efficiently, while maintaining a strong commitment to delivering outstanding support. Proven ability to adapt to rapidly changing technology landscapes and contribute to the success of IT teams and organizations. I would like to welcome the opportunity and get more experience in any Management and Information Technology field
E-mail :khalilahmed618@gmail.com
Ph-No: +92-307-4165301
工作经历
SENIOR IT EXECUTIVE
· Hands on Experience Cisco Switches. Installation and Configuration on Cisco Switches (Core Distribution and Access layer Switch) 3750, 3560, 2950 Series. Provide System & Network Support Services. Installation and configure on Window server 2012, 2016, Install and Configure Active Directory Domain Services. Creating user in server and Apply Different Policy on them. Management of Group Policy on server. Configured and supported Windows 7, 8.1 & windows 10. Installation DNS, DHCP Server. Configuration and implementation of IP Cameras. Installing and Troubleshoot Client hardware & Software related issue.
· Attendance Machine Biometrics/User Registration/Deletion & Report.
• Managing and creating users in sharing servers and applying group policies.
• Upgrading and repairing faults on systems, networks & peripheral equipment.
• Perform routine maintenance tasks such as software updates and data backups.
• Ability to work independently and as part of a team.
• Configure and manage user accounts, permissions, and access controls.
IT OFFICER
Administrator networking and data security, including active directory, group policy, virus protection, and email security. Maintain G-suit Panel (User creation, suspending users, providing guides to the staff members). Installing and updating network system improvements. Installing and configuring wireless networking all equipment. Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage. Assist with the design, implementation, and support of new software and features. Evaluate connectivity issues, equipment, and software and hardware.
· Document all changes to system settings and configurations.
· Procurement of Hardware/Software/Repairs Troubleshooting.
· Remote and physical technical support of 250+ HO systems and 135+ outlets.
· Diagnose and troubleshoot common hardware and software problems.
· Ensure the smooth running of computer systems and network.
· Installation, maintenance and configuration of RDP and sharing servers.
· Independently diagnose and resolve a wide range of hardware, software, and network issues.
IT Support officer
· Diagnose and troubleshoot software and hardware problems and help our employees for installing applications and programs. Resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support
· Creating & deletion User’s in AD.
· Manage user’s group policy in AD.
· Mange 320 workstation in University.
· Maintenance of LAN.
· Proven experience in troubleshooting computer hardware and software issues.
· Configure and manage user accounts, permissions, and access controls.
· Handle the issues related to printers.
· All Type of Software Installation.
