概要

Certified NICE CXOne Developer & Administrator | VOIP Consultant | Azure Administrator | Support Engineer | CCNA | MCSA


项目

ViciDial Server implementation with Converational AI based Bot

工作经历

公司标识
NICE CXOne Developer & Administrator
DatumSquare IT Services (Pvt.) Ltd.
Mar 2019 - 代表 | Islamabad, Pakistan

4+ Years Experience with American Clients as Certified NICE CXOne - Platform Engineer.
NICE CXOne is a CCaaS platform, where I develop Contact Centers including the IB/OB Phone Calls, Chat, Email, Work Items, IVR Scripting, API Integrations, SIP Trunks, VOIP Hardware and Software Solutions, etc. and Also, provide managed services for NICE CXOne Systems, as required by clients.

公司标识
Support Engineer
DatumSquare IT Services (Pvt.) Ltd.
Sep 2017 - Mar 2019 | Islamabad, Pakistan


Worked as an Azure Administrator, managing the cloud based Active Directory, Email & Web Servers.
Worked as ON-SITE Support Engineer for:


Microsoft Servers Troubleshooting (on-site Active Directory, Email, Web).
Network Management & T.Shoot using pfSense



公司标识
Vice President
IDEA Society
Aug 2012 - Jun 2015 | Islamabad, Pakistan

I worked as VICE President of IDEA Society at COMSATS University, Islamabad which was the most famous & active organization at the time in arranging all the extra curricalar activities. For example Sports Week, Tech Conferences, Coding Competitions, Motivational Seminars, Fun Activities, Musical Concerts, etc. 

学历

Microsoft Certifiet IT Professional (Server Administrator)
证书, ‎
MCSA
Incomplete
2017
CCNA (Cisco Cettified Network Associate)
证书, ‎
CCNA
Incomplete
2016
COMSATS Institute of Information Technology
学士, 理工学士, (B,Sc) Bachelor of Science‎
Computer Science
2015

技能

熟练 Binding Knowledge
熟练 Cooordination Skills
中级 Five9
熟练 IVR Scripting
中级 Linux
中级 Microsoft Azure
熟练 NICE CXOne
初学者 ViciDial

语言

初学者 德语
初学者 阿拉伯语
熟练 英语