خلاصہ

Willing to work in a learning enviroment in administration to up lift my personel skill that will surely benifit the institution having book keeping experince in reputed organizations

تجربہ

کمپنی کا لوگو
Executive Customer Support
EMPG Labs (dubizzle Classified)
مارچ ۲۰۲۱ - موجودہ | Lahore, Pakistan

Provide customer support in professional mannersEducate users on rules violationsCompensation on paid rejectionProcessing of refund for customersReports makingEmails and chats supportPromotion of company products during conversationProvide support team mates on various tasksComplaints handlingReceive and forward customers/users suggestion to increase the quality of businessSharing personal opinion to increase user\'s experience

کمپنی کا لوگو
CSR and Info wing coordinator book keeping
KIPS
جولائی ۲۰۱۸ - نومبر ۲۰۱۹ | Lahore, Pakistan

Dear Sir/Madam
I have worked in following fields
• Work in Kips as Student Support Officer (Head Office) from July 2018 to continue
• Working in Systems Limited as Data Entry Operator in I.T department in project of LDA from Feb 2016 to Continue Nov 2017
• Worked in Dunya News head officer Lahore as Archiving Intern

Tasks done during work:
• Team working
• Info officers training
• Visits outstations
• Report making on info officers performance
• Complaint handing
• Out bond and inbound call projects
• Information provision and record making
• Live Chat
• Archiving of Admissions record I.e. Admission opening , Display of merit list of institutions, Notifications (new sessions, admission start, schedule and timing confirmation)
• Digitalizing and archiving of News clips

کمپنی کا لوگو
Archive department Internship and book keeping
Dunya TV
اگست ۲۰۱۵ - مئی ۲۰۱۷ | Lahore, Pakistan

worked in Dunya News archive department Internship (book keeping digitizing of video clips

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان آرٹس, B.A‎
english, journalism
فی صد 53%
2018
Government M.A.O College
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, Intermediate in Commerce‎
Commerce
درجہ C+
2010

پیشہ ورانہ مہارتیں

متوسط communicative skills
متوسط LEARNING MANAGEMENT
متوسط management skills
متوسط negotiation
متوسط Written Communication
متوسط Administration ,managerial skill
متوسط Aesthetic Procedures Knowledge
متوسط Conservation Awareness
متوسط Cooordination Skills
متوسط Coordination Skills
متوسط Handling Assignments
ماہر Listening to Customers
متوسط Project Administration
متوسط Pursuing News Stories
ماہر Record/File Keeping
متوسط Sales Cnversion
ماہر Sweeping Knowledge
متوسط Train New Employees
متوسط تقوية العلاقات مع العملاء

زبانیں

متوسط انگریزی
متوسط اردو