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Fatima Azeem
Service Support Analyst
Pakistan Telecommunication Company Limited (PTCL) - Lahore, Pakistan
概要
I am doing job at Ptcl since sep 2017 Having 2 years experience as customer service representative and now doing job in Service Support Department as Service Support Analyst
工作经历
Service Support Analyst
Pakistan Telecommunication Company Limited (PTCL)
Aug 2019
- 代表
| Lahore, Pakistan
Customer services executive
Pakistan Telecommunication Company Limited (PTCL)
Sep 2017
- Mar 2024
| Lahore, Pakistan
Outbound dailing work also register complaints handling customers on calls communicate with them
Working
PTCL Gulberg
Sep 2017
- Sep 2018
| Lahore, Pakistan
Doing job as cse
学历
University of the Punjab
学士,
,
M.com3.5/M.phill
Finance
CGPA 3.1/4
2017
University of the Punjab
哲学硕士,
M.com(3.5)/M.phill
Completed
2017
Punjab University
硕士,
,
B.Com
所占比重 70%
2012
BISE
中级／A级,
,
I.Com
所占比重 75%
2010
BISE
非预科,
Matric in Arts
Completed
2008
University of the Punjab
证书,
m.phill
Completed
技能
初学者
4 Knowledge of Taxation
中级
Ability to Maintain Professionalism
中级
Ability to Promote a Positive Image of the Bank
初学者
Accounting+
初学者
Accounts Administration
初学者
Administration Knowledge
中级
Administration Skills
中级
Aesthetic Procedures Knowledge
中级
Answering Inquiries
初学者
Branch Operations
初学者
Branch Operations Management
初学者
Budgeting
初学者
Business Development Strategies
初学者
Business Strategies
熟练
Communication and Interpersonal Skills
初学者
Compliance
熟练
Conflict Management
熟练
Cooordination Skills
初学者
Cross Cultural Communication Skills
初学者
Customer Relationship
中级
Customer Relationship Management
熟练
Customer Service Skills
熟练
Database Management
初学者
Finance Administration
初学者
Forecasting
中级
Handle Stressful Situations
熟练
Lab Knowldge
中级
Microsoft Office 1
中级
Microsoft Office Suite or Similar
中级
MS Office
初学者
Mutual Funds
中级
Negotiation Skills
初学者
of Financial Management
熟练
Official Tasks Handling
初学者
Presentation Skills
熟练
Quality Control Cutting
初学者
Quality Control Processes Command
熟练
Record Keeping
初学者
Relationship Management
初学者
Reporting
中级
Reporting Abilities
中级
Reporting Skills
中级
Revenue Analysis
初学者
Risk Management
熟练
Security Principles
中级
STATA
熟练
Student Affairs Managemment
初学者
Telemarketing
中级
Transaction Management
熟练
Transaction Record Management
语言
中级 英语
