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概要
Professional Experience Summary
Total IT professional experience 8 years
Contact Center IT project management experience 6 years
Contact Center IT operations management experience 6 years
Business analysis and software development experience 2 years
Professional Certifications
Project Management Professional Certification 2009, PMI, USA.
ISP Setup Certification 2003, Comsats, Islamabad, Pakistan.
Professional Trainings
CISCO IPCC Enterprise boot camp training 2008, Fast Lane, Dubai, UAE
CISCO IP Telephony training 2006, National Engineers, Lahore, Pakistan.
ePerformax Contact Center training 2003, Makati City, Philippine.
工作经历
