Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
概要
With 16 years of proven experience providing customer service for several different companies, I am confident I will make an immediate contribution to your team.
I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures, and standard processes. You will find I am detail-oriented and able to analyze, prioritize, and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written.
I have remarkable interpersonal, organizational, and time management skills. I am well versed in all the Microsoft Office suite applications and Windows Admin/Networking. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which make me a perfect fit for a multitasking environment such as yours.
This summary, as well as my resume, cannot adequately communicate my qualifications in-depth; I look forward to meeting with you to discuss why I would be an asset to your institution. I am available to schedule an interview at your earliest convenience by in person, phone, or email.
Mobile +923238876111
工作经历
Senior Property Investment Advisor
Raees Real Estate is a Real Estate company, deal in Ready projects, under-construction project, House and land sale/purchase.
Customer Support Representative & Network Administrator
I was working at Henoz Developers as www.b-yy.com (virtual assistant) online customer support executive (Chat, Email Telephone, Remote Support). I performed the following duties. Answer calls/online chat support professionally to provide remote support and information about products and services. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Follow up to ensure that appropriate actions were taken on customer\'s requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Apart from my above-mentioned duties, I\'m also doing Henoz communications & Henoz developer\'s computer network administration.
Project manager
Worked as Project Manager 2 years and 4 years as system administrator (Public Wifi Hotspots).
Export Manager
Performed duties as Export Manager.
We used to export Construction machines, telecoms new and used equipment to South Asia, Africa and Middle eastern countries.
in 2008 I launched calling card for 15 different countries in South Korea through partnership with local Tier 1 telecom company called ONETEL Inc.
I have good skills in computer network administration.