Vigilance over Operations, production and export documentation.

Efficiently work with an extended cross functional team to provide process, tools, methods, operational excellence practices and training across the organization. Substantiating processes and daily operational activities are consistently and effectively perform and create deliverable according to established core procedures, processes, and methodologies.
Delivering sustained benefits through continuous improvement in an operational role, and demonstrate an understanding of cost management and value streams.
Providing a specialist support service in delivery of our Operational Excellence Strategy. Implementing continuous improvement methodology and the application of best practice techniques to deliver robust operational improvements across the Network.



• Drives quality improvements across projects and processes.
• Develops and supports advanced analytics
• Designs and oversees data collection plans
• Independently supports DMAIC, DFSS.
• Instructs and educates delivery leads.
• Helps design training curriculums
• Attending and contributing to technical and operational meetings.
• Providing business reports to specified deadlines.
• Understanding of key operational performance measures throughout the network.

Dealing with international clients and Customers and approach them to offer advance and up to date services for home office use PC\'s. Approach different online markets and domain for marketing and get connected with concerns to be competitive and highest service provider in the industry.

Being Customer service executive my core responsibilities were dealing with customers efficiently and effectively on complains and queries timely and provide accurate and relevant solutions. To handle rigid customers, precedence work to achieve objectives, Assemble urgent deliveries as per the requirement of customer and also coordination through calls and emails with internal departments, to build trust of existing customers go in intensity of problem and draw attention to immediate seniors to resolve the problems or concerns.

Worked as Team Leader , during my job I have learned Team Management, Leadership skills and initiative taking, Fundamental decision making in corporate world. To prove as a good team leader I got domination on my individual professional area. Build department wise hierarchy, allocation of resources and implement strategies to retain business in persistently changing environment and customer’s demands.