Assisted managers in day-to-day operations to ensure all the tasks are executed efficiently and effectively.
Oversee warehouse operations including receiving, storing, loading, offloading, and daily cycle counts to identify discrepancies between physical vs systems records, and ensure accurate inventory data.
Facilitated communication and collaboration across departments to reduce customer complaints by 20%.
Analyzed processes to identify areas for improvement and implement effective solutions.
Maintain company vehicles, including inspection, documentation, repairs, maintenance, licensing, and regulatory compliance certifications.
Directed a team of 22 staff members successfully, ensuring timely and accurate order fulfillment.
Achieved a 90% increase in inventory accuracy and reduced losses through the implementation of FIFO.
Conducted regular meetings to ensure all the vehicles are fully equipped, and the necessary tools are up to date. This resulted in a 20% improvement in overall operations efficiency.
Established key performance indicators (KPIs) to measure and drive performance.
Enhanced drivers’ efficiency and cut costs by 20% with start-to-end trips.s.

Customs Broker Division:

Collect information from customers and 3PLs via email/phone, including endorsed BLs and relevant shipment data.
Enter data (Saber & HS Codes) into Fasah.sa, generate Excel reports, and closely monitor shipment progress from arrival to delivery.
Prepare and submit EDI documents through Bayan to facilitate customs clearance.
Verify C-Status to identify any SFDA requirements (MSDS, import certificates) for smooth release.
Upon request, troubleshoot issues with computers, Excel, Word, and other equipment to maintain smooth daily operations.
Create monthly sales reports and quarterly tax reports in Excel format.