Job Responsibilities: -

Performing daily administrative duties, emails, scanning, responding to phone calls, and performing other urgent tasks.
Collaborate with the Marketing and Supply Chain team to print literature and other marketing materials, keeping stock and placing timely orders for new stock.
Ensuring all Sales Representatives have high-quality, up-to-date marketing material, and assuring to keep stock of literature in-store and with the team.
Responsible for the transfer, disposal, and overall upkeep of assets within the department. I have a proven track record of ensuring that assets are managed in a safe, efficient, and responsible manner.
Coordinate with Admin to issue Sim Cards, air tickets, and driver and vehicle arrangements for the department team. Coordinate with the CRM team to create CRM accounts.
Submitting payment cheques to Finance that are received from customers and circulating emails with details to record payment and timely deposit in the account.
Manage confidential documents, processed payments, and refunds to customers, and responded to customer queries in a timely and accurate manner.
Raise Capex for Assets for the Sales Team and followed up until approval.
Coordinate with the Supply Chain Team to raise Purchase Orders and assist the Business Analyst with yearly budget preparation of assets.
Organize and arrange the Annual Sales Conference, including logistics, T-shirts, souvenirs, awards shields, and a presentation for the Awards Ceremony.
Audit monthly expenses of the department team, verify vendor and hotel invoices, and forward them to Finance for payment.
Circulate monthly meeting minutes/agendas to all members before the meeting and get feedback from members on tasks assigned at the meeting.
Coordinating with HR team on new hires, onboarding, email IDs, SSHR accounts, visiting cards, medical and employee cards, and ensuring that bank account details are provided to Finance and Payroll.

Assistant Head of Department:

Scheduled and organized in-house and external meetings, updating and managing activity on outlook calendar, booking meeting rooms, and taking minutes of meetings.
Arranged travel arrangements for Domestic and International Visits, including visa processing, air tickets, ground transportation, and hotel reservations for the Head of the Department.
Provided administrative support to the Head of the Department, including composing emails according to the guidelines and instructions, reminding him about important tasks and deadlines, and handling other administrative tasks as needed.

Job Responsibilities: -

Operated office equipment such as fax machines, copiers, and phone systems and used computers for spreadsheets, word processing, database management, and other applications.
Assisted & Provided administrative support to the Secretary General in correspondence & Senior Office Assistant in planning & executing the events in hotels and head office.
Processed multiple visa applications for tea delegations in a fast-paced environment, including forwarded visa recommendation letters to high commissions and consulates.
Arranged accommodation, visa, and transportation for the International Business Delegations.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before they depleted.
Imported Afghan Transit Trade Tea Figures from the FBR portal into Excel.
Informed and supported association members through consistent communication and administrative support duties.
Organized and executed luncheon meetings, annual lunches, and dinners in office and hotel, coordinating with vendors, venues, and catering companies to ensure smooth event execution.
Effectively answered all queries, logged helpdesk calls, emails, and web, and directed them to the appropriate departments.