概要

To acquire a position with an organization that offers career growth and work in a competitive and challenging environment, and to fully utilize my professional and academic skills to pursue a challenging and rewarding career.

工作经历

公司标识
Customer Success Manager
VCPK
Feb 2023 - 代表 | Lahore, Pakistan

Serving as the welcoming face for patients.Proficiently managing high-volume phone lines.Accurately transcribing for dermatologists, orchestrating seamless appointment scheduling.Meticulously validating patient information and insurance details.Swiftly processing payments, and executing various administrative duties with finesse and effectiveness.

公司标识
Customer Success Specialist
Live Chat WorldWide
Aug 2021 - Jan 2023 | Lahore, Pakistan

Enter Description

公司标识
Resource Executive
Axis / Matrix Solutions
Jun 2021 - Jun 2021 | Lahore, Pakistan

Our aim is to provide the highest caliber of staff at competitive prices with a service that is friendly, professional, and efficient.
■ We operate a National Recruitment Centre ensuring your needs as a candidate or client are met.
■ We are a corporate member of the REC (Recruitment & Employment Federation) with all the appropriate guidelines, verifying exceptional standards.

公司标识
Email Support Executive
Mind Bridge
Aug 2018 - Oct 2019 | Lahore, Pakistan

Give immediate and accurate responses to clients by providing clear and concise responses based on the knowledge and processes shared.

公司标识
Support Officer
Soneri Bank Limited
Feb 2016 - Jan 2018 | Lahore, Pakistan

Liaison with the branches to obtain information and documents required to prepare recommendations / approvals of Rescheduling/Restructuring/Settlement A/cs.
To prepare MIS report for effective monitoring of impaired portfolio and review of Head Remedial & Management Group.
Coordination with the Head RMG in his daily routine task,.
Dealing Human Resource matters of the department.

公司标识
Customer Service Representative
Pakistan Telecommunications Limited
Jun 2015 - Jan 2016 | Lahore, Pakistan

Dealing with customers over the telephone.

学历

Virtual University of Pakistan
硕士, 科学硕士学位, MS.c mass communication‎
Electronic Media
CGPA 3.1/4
2018
University of the Punjab
学士, 艺术学士, bachelor‎
Journalism, Education
所占比重 48%
2015
Government College University
中级/A级, 艺术系, F.a‎
Education, Journalism
2009

技能

中级 Conservation Awareness
熟练 Customer Service
中级 Email List Management
熟练 Health Care
中级 Lab Knowldge
熟练 Patient Appointment Scheduling
中级 Record Keeping
熟练 US Healthcare

语言

中级 旁遮普语
熟练 英语
熟练 乌尔都语