概要

I am a dedicated Human Resource and Quality Assurance professional with 13 years of experience working with various national and international organizations. My expertise includes MSA/HR Policy, Recruitment Policy, Capacity Building of Management Staff, and Training Strategy. I aim to leverage my extensive skills and experience to contribute to the success of a forward-thinking organization.


项目

Assesment and Distribution of FI / NFIs

工作经历

公司标识
Manager Medical Staff Affairs
Maroof International Hospital
Nov 2017 - 代表 | Islamabad, Pakistan

Prepares summary reports of credentialing/privileging recommendations and ensures flow of information and action items for medical staff committees outlined in the entity Medical Staff Bylaws.
Generates queries and reports from credentialing and privileging database.
Maintaining the Leave Record and update the attendance management system on weekly basis and provide the data to concern head.
Function as administrative assistant to Chief Medical Officer and Medical Staff.
Assist Medical Staff committees, departments and divisions.
Maintains management guidelines by preparing, updating, and recommending departmental human resource policies and procedures.
Coordinates medical student rotations and, as appropriate, “observer ships.
Assists in monitoring residents’ duty hours and operative/case experience via regular review of data reports.
Prepares the Monthly, Duty, Call & Academic Roster of the Consultants/Residents.
Coordinate event logistics, including registration and attendee tracking, presentation and materials support and pre- and post-event evaluations.
Document internal audits and other quality assurance activities
Investigate complaints and non-conformance issues and conduct team RCA for improvement
Collect and compile statistical quality data
Analyze data to identify areas for improvement in the quality system
Develop, recommend and monitor corrective and preventive actions
Prepare reports to communicate outcomes of quality activities
Identify training needs and organize training interventions to meet quality standards
Responsible for document management systems
Assure ongoing compliance with quality and industry regulatory requirements
Communicates with both internal and external customers concerning the credentialing activities and operation of the department, including verification requests regarding hospital privileges, past residencies, and fellowships.

公司标识
Program Manager Health
Pakistan Red Crescent Baluchistan
Mar 2017 - Oct 2017 | Quetta, Pakistan


Improve the operational systems, processes and policies in support of organizations mission --
Specifically, support better management reporting, information flow and management, business
Process and organizational planning.
Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through
Improvements to each function as well as coordination and communication between support and business functions.
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
Oversee overall financial management, planning, systems and controls.
Management of agency budget in coordination with the Executive Director.
Development of individual program budgets
Invoicing to funding sources, including calculation of completed units of service.
Payroll management, including tabulation of accrued employee benefits.
Disbursement of checks for agency expenses.
Regular meetings with Director  & Secretary around fiscal planning.
Supervise and coach office manager on a weekly basis.
Develop and manage annual budget
Reconciling monthly activity, generating year-end reports, and fulfilling tax related requirements.
Develop long-range forecasts and maintain long-range financial plans.
Manage functions.
Increase the effectiveness and efficiency of Support Services through improvements to each function (HR,
IT, Finance) as well as coordination and communication between functions.
Contribute to short and long-term organizational planning and strategy as a member of the management team.
Coordinates activities that affect operational decisions and business requirements
Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis
Makes sure the working environment maintains access to quality equipment
Provides guidance to employees.
Ensuring that communication between departments is ongoing and utilized to maintain an environment of continuous improvement.
Providing a leadership support function to teams and motivating staff to achieve production goals.

公司标识
Team Leader (Surgery & Allied)
Shifa International Hospital Ltd
Jan 2011 - Mar 2017 | Islamabad, Pakistan


Assists and participates in the daily oversight of hospital Medical affairs functions.
Develop, Implement, and Review operational policies and procedures.
Supporting the CEO or executive team’s vision and process ideals.
Work with senior Stakeholders to improve Departmental functions.
Perform quality controls and monitor departmental  KPIs
Monitor and assist administrative staff performance.
Train new employees regarding hospital policies and JCIA standards.
Support team and communication with higher management.
Communicates with both internal and external customers concerning the credentialing activities and operation of the department, including verification requests regarding hospital privileges, past residencies, and fellowships.
Payroll management, including tabulation of accrued employee benefits.
Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
Responsible for document management systems
Maintaining the Leave Record and update the attendance management system on weekly basis and provide the data to concern head.

公司标识
Team Leader Administrative - Medical Staff Affairs
Shifa International Hospital Ltd
Jan 2011 - Mar 2017 | Islamabad, Pakistan

• Recruiting Medical staff (Including Medical Officers, Post Graduate Trainees, Consultants) - this includes preparing advertisements, checking application forms, short listing, arranging interviews head of Department.
• Communicates with both internal and external customers concerning the credentialing activities and operation of the department, including verification requests regarding hospital privileges, past residencies, and fellowships.
• Receives inquiries from residents and applicants and triage as necessary to others within the department or in other hospital/PHS departments.
• Responsible for the Resident Job Confirmation, Contract Renewal, PMDC and RTMC, conduction of Exam like Resident Assessment, MCQ’s, IMM Exam and TOACS etc.
• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; Preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Maintaining the Leave Record and update the attendance management system on weekly basis and provide the data to concern head.
• Maintains management guidelines by preparing, updating, and recommending departmental human resource policies and procedures.
• Coordinates medical student rotations and, as appropriate, “observer ships.
• Assists in monitoring residents’ duty hours and operative/case experience via regular review of data reports.
• Prepares the Monthly, Duty, Call & Academic Roster of the Residents.
• Coordinate event logistics, including registration and attendee tracking, presentation and materials support and pre- and post-event evaluations.
• Keep inventory of backdrops, projectors, computers, and other display materials.
• Arrange the Academic Session like CPC, Journal Club, M&M, Multi CPC and Grand Rounds & Guest Lectures.

公司标识
Internship
Marriott hotel
Aug 2009 - Dec 2009 | Islamabad, Pakistan

• Re Meeting with departmental representatives to discuss HR issues
• Referring issues to senior HR staff
• Assisting departments with their recruitment needs through liaison with agencies/ advertisers
• Coordinating prospective candidates, interviewing them and administering offers
• Conducting inductions of new staff
• Participating in the collection of market salary information for the annual review
• Inputting into the monthly payroll
• Assisting with the production and implementation of HR policies and procedures
• Responding to other ad-hoc queries from other personnel in the company

学历

Institute of Healthcare Improvement
证书, ‎
Patient Saftey
Completed
2020
Institute of Healthcare Improvement
证书, ‎
Completed
2020
Skill Development Council Lahore.
大专, Diploma In Health Care Quality Assurance‎
Health Care Quality Assurance
Completed
2016
Professional Institute Of Pakistan
大专, Hospital Administration & HRM‎
Administration
Completed
2014
Preston Institute of Management Sciences and Technology
硕士, 工商管理硕士学位, Masters in Business Administration‎
Human Resource Management
CGPA 3.2/4
2012
Preston Institute of Management Sciences and Technology
学士, 工商管理学士学位, Bachelor of Business Administration‎
Human Resource Management
CGPA 3.1/4
2009
Turkish Red Crescent Society
证书, Disaster Management‎
Administration
Completed
2008

技能

熟练 Adobe Creative Suite
中级 Change Management
熟练 Conservation Awareness
熟练 Corporate HR Department
熟练 Full HR manager skills required.
熟练 Hiring Team Building
熟练 Interview Mangement
熟练 IT HR
熟练 Knowledge of Spreadsheets
熟练 Linux System
熟练 Microsof Office
熟练 Negotiation Skills
中级 Policy Development
中级 Presentation Skills
熟练 Recruiting
中级 Report Writing Skills
熟练 مهارات التوظيف
熟练 Windows

语言

初学者 信德语
初学者 波斯语
中级 旁遮普语
熟练 Saraiki
初学者 普什图语
熟练 乌尔都语
熟练 英语