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概要
Experience appears to be concentrated in E-commerce Operations, Inventory Management & Operation Management (Management, Monitoring, and Software Management), with a lesser concentration in Marketing (Channel Management). Experience appears to be a LOWER-TO-MID LEVEL, with about 9 years of experience and several years of managemen
工作经历
Assistant Manager - E-commerce Operation
• Assisted the Product Manager with all tasks related to the successful launching of products.
• Effectively utilized knowledge of inventory control and management.
• Created weekly reports and presented the results to management.
• Used excellent time management and project management skills to successfully oversee and manage projects from conception to completion.
• Created products on Shopify and ensure that the products are visible on websites with no glitches.
• For the website, created a lookbook, hero banners, and a collection.
• Worked one-on-one with clients and took on extra responsibilities as needed.
• Worked to improve existing products based on customer evaluations and needs.
Asst. Operation Branch Manager
• Ensure Stock / Inventory Management of the Retail Branch.
• Measurement of Stock Safety as per Standard operating procedure.
• Training with Team on Motivation, SOPs, Sales Targets, and professional Adequate & Business Ethics.
• Staff performance evaluation & Supervision as part of the appraisal.
• Delegation of Tasks, Assign the responsibility and deployment of the team in-store by ensuring individual time management.
Procurement Executive
• Ensure Purchased Order & Goods Receipts Notes via SAP software.
• Stock demand management as per the requirement of replenishment by departments.
• Monitoring stock reports, and Setting the stock prices as per SOPs of Imtiaz Super Market.
• Team development, training on conflict resolution.
• Ensure and facilitate customer service as part of quality service.
CRO (Customer Relationship Officer)
• Handling delivery of all warranty sets from H/o to branch.
• Directly assist to Branch Manager regarding customer complaints.
• Responsible for all correspondence related to branch issues and customer urgent queries through emails
• Responsible for arranging urgent parts for warranty sets for hyper customers.
• Responsible for delivering phone after claim/repair.
• Responsible for blocking warranty systematically for all liquid damage sets after proper verification.
• Posting and processing journal entries to ensure all business transactions are recorded.
