As Associate Payment Operations at Mashreq Bank, UAE i played a pivotal role in the efficient and secure processing of international transactions through the SWIFT network. My responsibilities included: SWIFT Payments Processing: Accurately processing and validating SWIFT payment instructions, ensuring compliance with international banking standards. Identifying and resolving any discrepancies or issues related to SWIFT messages to maintain seamless transaction flows. Transaction Monitoring and Verification: Monitoring incoming and outgoing SWIFT transactions for accuracy, completeness, and compliance with regulatory requirements. Verifying the authenticity of SWIFT messages to prevent fraud and ensure the integrity of financial transactions. E-Documentation and Record Keeping: Maintaining meticulous records of all SWIFT transactions, including confirmation reports, settlement details, and associated documentation. Generating reports for auditing purposes and regulatory compliance. Communication and Collaboration: Collaborating with internal teams, including compliance. Compliance and Regulatory Adherence: Ensuring adherence to international banking regulations, anti-money laundering (AML) guidelines, and other compliance requirements in the context of SWIFT payments. Staying updated on changes in SWIFT standards and regulations to implement necessary adjustments in operational procedures. Problem solution: Proactively identifying and resolving operational challenges or discrepancies related to SWIFT payments, minimizing the impact on transaction processing. Training and Development: Providing training to team members on SWIFT processes and best practices to enhance overall departmental capabilities. Process Optimization: Continuously seeking opportunities to improve operational efficiency in SWIFT payment processing, including the evaluation and implementation of automation solutions.
 

As a Universal Banker cum Head Cashier at Allied Bank Ltd, Pakistan i held a multifaceted role that involved a broad spectrum of banking responsibilities. My key contributions encompassed: Cash Management and Supervision: Overseeing daily cash operations, including managing cash drawers, performing regular audits, and ensuring adherence to established cash-handling procedures. Supervising and training cashier staff to maintain high standards of accuracy and efficiency in cash handling. Universal Banking Services: Providing personalized financial advice to clients based on an understanding of their individual needs and financial goals. Transaction Processing: Efficiently processing a variety of financial transactions, including deposits, withdrawals, fund transfers, and currency exchanges. Ensuring compliance with regulatory requirements and bank policies in all transactional activities. Customer Service Excellence: Delivering exceptional customer service by addressing inquiries, resolving issues, and providing comprehensive information on a wide range of banking products and services. Regulatory Compliance: Ensuring strict adherence to regulatory requirements, anti-money laundering (AML) policies, and other compliance standards. Financial Reporting: Generating and analyzing financial reports related to cash management, transaction volumes, and sales performance. Problem Resolution: Proactively identifying and resolving customer and operational issues, ensuring a positive banking experience for clients. Team Leadership: Leading and motivating a team of banking professionals to achieve branch goals and objectives.

 Managing Company Outlets Managing Sales of Territory Visual merchandizing of outlets Running Dealership Network Business Development Retail and Distribution Marketing Customer Services Reporting