1.Ensure to maintain log of all complaints received and provide feedback to complainants on status of their complaints .
2. To ensure that complaints are shared with concerned quarters for further action i.e. Segment Head/Unit Head Sales and Services.
3.Facilitate SOP sessions on Harassment policy during induction training and ensure all staff are oriented on Harassment policy.
4.Coordinate with management on status of ongoing/completed investigations/inquiries. 
5. Coordinate with concerned Sn HR Executive on execution of approved disciplinary actions.
6.ensure to maintain log/database of all disciplinary actions taken for onward sharing with management / program team.
7. to conduct investigation of Harassment cases / inquiries on direction of management and draft report of the same accordingly

Job Role and DutiesVisit respective UCs to conduct tests/interviews of shortlisted candidates. Collect complete test/interview documents and forward to Recruitment Manager for final selection of candidates. Ensure that recruitment packs are filled properly before sharing/ forwarding to Head Office for record keeping. Facilitate on trainings, induction assessments etc. Execution of training plan, communication of the induction training plan to candidates, Admin & Logistics Officer to book venues.To ensure that approved disciplinary actions are taken/entered in system, letters are issued and are recorded accordingly. Coordination related to salary stoppage and deductions etc. Participate in / conduct field level investigations prepare investigation reports for onward sharing with the management. Review all the insurance claims before dispatching the same to HOSeeking feedback from concerned supervisor on completion of probationary contract.

Assist ACTED AME Unit in the development & implementation of Appraisal, Monitoring and Evaluation strategies by collecting quantitative and qualitative data on ACTED programs and general pre-project data.Data entry of information collected through AMEU assessments and Program data.Worked closely as a part of the team unit with field and program staff. Support programs in the improvement and provided reliable information for coordination and management decision making and recommendations on projects.Worked closely with AMEU Officer to design appropriate information collection tools and methodologies including the assessment ToRs, questionnaires etc, and assist where necessary by translating these tools and methodologies under the overall supervision of AMEU manager.Ensured transparent, accurate and timely collection of data by administrating surveys, semi structure interviews, conducted focus groups discussions of other participatory information collection tools from the field as well as collected secondary data from secondary sources of information.Provided regular reports to the AMEU Officer/AMEU Manager at frequent intervals on the progress of the implementation of the assessment activities.Conducted KAP/ baseline, end line survey as per the project need.

Project Monitoring, Data collection for project evaluation, process monitoring,reporting.

Assist the AMEU officer to prepare and implement monitoring and evaluation plans to measure project progress and impact indicators;
Assist in planning data collection and project monitoring in the various areas of intervention;
Dealing with routine problems arising in the course of data handling ;
Assist the line manager in creating operational data management and data analysis systems using SPSS, MS Excel and STATA to enable effective monitoring and evaluation;
Providing analysis of qualitative and quantitative data, writing and compiling reports to inform programme development and implementation;
Generating trends of key indicators of projects per sector i.e. WASH, Food Security, Livelihood and Early Warning.
Assist to Improve AMEU processes and procedures including data collection skills, data quality, analysis and report writing;
Assist the Data Analyst to support the set-up of all the databases required by ACTED teams, developing the related tools (database structures, surveyor informatics forms and data entry screens, workflow for database population and update)
To assist in managing the databases and develop queries, specific export files and report
Assist the Data Analyst in training of enumerators, AMEU and program staff on management of data and interpretation of results and findings;
Provide trend analysis on key indicators of projects per sector, e.g. WASH, Livelihood, Early Warning, etc. Work closely with the GIS Officer to ensure an accurate and dynamic link between the GIS and AMEU, ensuring data collected can be spatially referenced.
To actively participate in the design and implementation of ToRs, tools and plans related to assessments, monitoring and evaluations conducted by AMEU;
Immediately inform the line manager in case of problems, delays, deviations from agreed work plans etc.;
Adhere to HAP standards as set by ACTED;
Any other task as assigned by the supervisor

assignment checking/making,delivering lecture,tutorial duties.